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CertifyOS

As Certify's founding and sole designer, I built the company's entire creative function from zero: the brand system, a relaunched website and customer-facing Knowledge Center, event environments, and 150+ assets a year across web, print, and experiential, run end to end from one seat.
Service
Branding
Industry
Healthcare Technology
My Role
Sole Designer & Creative Lead
01

The output of a full creative team, expected from one seat.

Design at Certify started the way it does at most early companies: reactive, one request at a time, no shared language, no system underneath. Marketing needed campaigns and social. Sales needed decks riding on seven-figure deals. Product needed interface support. Customer Success needed a Knowledge Center that clients would actually trust. Every request began on a blank canvas, and the brand drifted a little with each one. The pace made it worse. A company moving toward a Series B does not slow down for design to catch up. Requests compound, deadlines tighten, and the easy move is to ship whatever is fastest and fix the brand later. Later never comes. That path ends in a library of one-offs that do not look like the same company, and a designer who spends every day firefighting instead of building. So the real question was never how to work harder. The obvious answer to rising demand was to hire a team of specialists. The one I built around was different: could a system, with AI inside it, absorb the growth instead, so output scaled without headcount scaling in step.
02

Treat design like infrastructure, not a service desk.

The bet was leverage, built on purpose, not more hours. I made three calls and held them. First, design as a connected system instead of a queue of favors. Reusable component libraries, templates, and brand frameworks turned every incoming request into an assembly problem rather than a fresh start. A deck, a landing page, an event banner, and a social campaign all came off the same underlying system, which is also what kept the brand coherent as volume climbed. Second, layers, so speed never cost consistency. At the base, a documented visual language: type, color, spacing, and component patterns set down well enough that any new asset started most of the way there. On top of it, templated production for the highest-volume work, sales decks, one-pagers, social, so the predictable requests took minutes instead of days. The risk in templating is sameness, so the system was built to make the predictable work faster while the work that needed judgment still got it. Third, AI inside the engine, not on the marquee. It accelerated ideation, first drafts, and production where that genuinely helped, and nowhere else. The judgment stayed human; the grunt work got automated. AI was a tool in the system, never the story the brand leaned on. The work did not stop at visuals. I rebuilt and still maintain the marketing website and the customer-facing Knowledge Center end to end, and I standardized the operational layer around the whole function: a clear creative-request intake, HubSpot and Jira workflows, and defined SLAs, so the rest of the company knew how to ask for work and when it would land. What came out is less a portfolio of one-offs than a machine that keeps producing, and keeps looking like one brand while it does.
03

Output at two to three times the benchmark, from one designer.

The goal was a design function that runs like infrastructure: one consistent brand across every touchpoint, produced fast enough to keep pace with a company in hypergrowth, and built so that one person could carry the output of a team.
A look at the system in practice, from the website and Knowledge Center to the decks, social, and print that ran on it.
150+ | creative assets shipped in 2025; <1 wk | turnaround, down from 3–4 weeks; 2 | vendor projects brought in-house; 2–3x | output vs. industry benchmarks
The goal was a design function that runs like infrastructure: one consistent brand across every touchpoint, produced fast enough to keep pace with a company in hypergrowth, and built so that one person could carry the output of a team.

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